Do you require full payment before you can start design?
No, we require a $45 deposit start the design work. The remaining balance is due when your logo is complete. 

Do you offer a money-back guarantee on your work?
Yes, if you are not satisfied with the first design concepts and wish to cancel your order, the entire $45 deposit will be fully refunded. If further revisions/designs are requested beyond the first designs, this initial deposit cannot be refunded. 

How soon can work begin on my logo?
For credit card orders, we can begin immediately. If you pay by check, we need to receive payment before work can begin.

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Once I place an order, exactly how does the process work?
We will gather some basic information from you about the design style, colors, or any other particulars about the desired logo.

Once we have gathered this info, we will begin design work by creating a series of logo samples. We will e-mail the logo samples to you in JPEG format so that you can see them directly in your email. We will keep creating samples until we can find a style that you like. Up to five unique designs.

Note: We cannot accept orders where there is a large group of people on your end that would be involved in giving feedback on the logo, as this makes finalizing a design impossible.

Toll-Free 877.230.4840    1425 W. Jefferson, Louisville, KY 40215 USA      Direct Phone Number: 502-552-4459

Email: JeffersonDesigns@gmail.com